1. Introduction
Welcome to Tokiyo Store. This Privacy Policy describes how Tokiyo Store LLC (“Company”, “We”, “Us”) collects, uses, and safeguards personal data when you use our digital top-up platform athttps://tokiyostore.com.
We are committed to maintaining the confidentiality, integrity, and security of all personal and gaming information entrusted to us.
2. Definitions
Personal Data
Information that identifies or can be used to identify an individual (e.g. Phone number, Name, Email).
Game Order Data
Player IDs, In-Game Character Names, Zone/Server IDs used to fulfill top-ups.
Service
The digital top-up website, mobile web application, and API infrastructure operated by Tokiyo Store.
Cookies
Small data files stored on your device to maintain session state and preferences.
3. Data Collection
We collect only the minimum data required to process gaming orders and provide secure customer support:
5. Data Usage
7. Data Retention
Transaction history and order logs are retained to maintain your Cashback balance and verify warranties. Temporary credentials submitted for manual services are automatically purged immediately after delivery.
8. Data Transfer & Hosting
Our infrastructure is hosted on enterprise-grade cloud servers (Vercel & Supabase) utilizing end-to-end TLS 1.3 encryption and automated Row Level Security (RLS).
9. Your Rights & Data Deletion
You have the right to request a copy of your stored personal data or request permanent deletion of your profile and history by contacting our support team at support@tokiyostore.com.
10. Legal Disclosure
We may disclose information if required by applicable law, court order, or governmental regulation to investigate fraud, money laundering, or security violations.
11. Gaming Services & Player IDs
Player IDs submitted are used solely to query the game server for player nickname verification and deliver the purchased in-game items.
12. Security & Data Protection
🔒 We implement industry-leading technical measures including HTTPS encryption, strict database access controls, and rate-limiting to protect your information against unauthorized access, alteration, or theft.
13. Payment Data Security
We do not store mobile money PINs or raw credit card numbers. All payment authentications are processed directly by certified telecommunication and banking gateways.
14. Children's Privacy
We do not knowingly collect personal identifiable information from children under 13 without verified parental consent.
15. External Links
Our website may contain links to external sites (e.g. game publisher portals). We are not responsible for the privacy practices of external websites.
16. Policy Changes
We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated timestamp.
Contact Us
For privacy or data protection inquiries, reach out to our team:
Email Privacy Team