1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the platformhttps://tokiyostore.com and all related digital gaming top-up services operated by Tokiyo Store LLC (“Company”, “We”, “Us”, or “Our”).
By accessing, browsing, registering an account, or placing an order through our platform, API, or automated checkout systems, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy.
2. Company Information
Registered Entity
Tokiyo Store LLC
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
United States
Support Channels
support@tokiyostore.com
WhatsApp: +252616010749
3. Nature of Services
Tokiyo Store provides instant digital gaming top-ups, game vouchers, in-game credits, and account services including:
All items provided are intangible digital credits delivered electronically. No physical goods are delivered.
Orders are considered final once the digital credits are successfully credited to the specified Player ID or Game Account.
4. Order Placement & Acceptance
When placing an order on our platform, you certify and warrant that:
Accurate Player ID
You have verified that the Player ID, Character ID, and Server are 100% accurate before clicking pay.
Payment Authority
You are the authorized owner of the mobile money account or card used for payment.
Service Clarity
You understand the product specifications, region restrictions, and amount purchased.
5. Delivery Policy & Speeds
For PUBG Mobile UC, Free Fire Diamonds, Blood Strike, Telegram Stars, and Internet Data. Orders are dispatched instantly 24/7 via direct game server APIs.
For eFootball Coins, PUBG Korean, special account services, and custom top-up requests requiring admin authorization.
6. Pricing & Currency Policy
All catalog prices are displayed in USD ($) and are subject to real-time adjustments based on international exchange rates, publisher price changes, and promo discounts.
The final price shown on the checkout screen before payment confirmation is the exact amount deducted. We do not charge hidden transaction fees.
7. Payment Methods
We support secure instant mobile money & digital payments:
Orders are automatically processed upon payment confirmation from the gateway.
8. Refund Policy & Auto-Refunds
If an API delivery fails due to server outages, game maintenance, or unfulfillable stock, the system automatically cancels the order and instantly credits 100% of the funds to your Cashback Wallet balance.
9. Cancellation Policy
Because our system dispatches orders within 5–10 seconds automatically, instant orders cannot be cancelled once payment is initiated. Manual orders that are still pending verification may be cancelled by contacting support prior to fulfillment.
10. Customer Responsibility
- Double-checking Player IDs, character names, and region selections.
- Securing your login session, phone number, and OTP codes.
- Ensuring your game account is not banned or subject to publisher restrictions.
11. Third-Party Providers
We interface with third-party payment providers (Waafi, E-Dahab, Premier Bank) and game distribution networks (Tencent, Garena, NetEase, Konami). We are not liable for external downtime, publisher policy updates, or network carrier delays.
12. Prohibited Activities
Users are strictly prohibited from:
13. Age Requirements
Our services are intended for users aged 13 and older. Minors must obtain consent from a parent or legal guardian before purchasing gaming credits.
14. Service Availability
While we strive for 99.9% uptime and 24/7 automated delivery, temporary outages may occur for scheduled infrastructure upgrades or unexpected third-party maintenance.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Tokiyo Store LLC shall not be liable for:
- Actions or penalties imposed on game accounts by game publishers.
- In-game item balance adjustments or publisher server resets.
- Losses resulting from incorrect Player IDs provided by the user.
16. Intellectual Property
All game titles, trademarks, logos, and graphics (e.g. PUBG Mobile, Free Fire, eFootball, Blood Strike) are the intellectual property of their respective publishers and owners. Tokiyo Store is an independent digital merchant.
17. Reseller & Bulk Purchases
Authorized resellers and gaming centers are welcome to use our automated Cashback rewards and volume discounts. Resellers remain responsible for ensuring accurate customer details.
18. Account Suspension & Termination
We reserve the right to suspend, freeze, or terminate any user account found violating our terms, attempting fraudulent transactions, or abusing promotional balances.
19. Dispute Resolution
Any issues or transaction concerns should first be submitted to our 24/7 WhatsApp or Email support team for speedy amicable resolution within 24 hours.
20. Changes to Terms
We may revise these Terms periodically to reflect operational, legal, or regulatory updates. Continued use of our platform constitutes acceptance of updated terms.
Contact Information
For questions regarding these Terms & Conditions, please contact us: